Who We Help
Hospitality
Helping hospitality businesses improve performance, experience and profitability.
Hospitality businesses must manage tight margins, changing guest expectations, labour pressures and rising operating costs while continuing to deliver exceptional experiences.
The Challenges
What's holding your organisation back?
Where is our profit disappearing?
Why it matters
Revenue looks healthy but margin is leaking through food cost, labour, waste and overheads.
How MAVORA can help
MAVORA can help audit the P&L, operations and pricing to find where profit disappears and build the plan to recover it.
How do we solve the people problem without destroying margins?
Why it matters
Recruitment, retention and labour costs are the biggest challenge in hospitality.
How MAVORA can help
MAVORA can help build workforce, scheduling, leadership and training strategies that solve the people problem without inflating cost.
How do we increase guest spend while protecting value perception?
Why it matters
Customers are price-sensitive, but you need to grow spend per head to stay profitable.
How MAVORA can help
MAVORA can help engineer menus, pricing and the guest journey to grow spend per head while protecting value perception.
What makes guests choose us–and come back?
Why it matters
In a crowded market, the guest experience is the difference between a one-off visit and a regular.
How MAVORA can help
MAVORA can help design the guest experience, service standards and loyalty proposition that make customers choose you and return.
Where should we invest our next pound?
Why it matters
With limited capital, knowing where to invest for the best return is critical and difficult.
How MAVORA can help
MAVORA can help build the investment case – sites, refurbishment, technology, people – so capital goes where it earns the most.
Could technology make us simpler, faster and more profitable?
Why it matters
Hospitality technology has proliferated, but few businesses are using it to genuinely simplify and improve profitability.
How MAVORA can help
MAVORA can help build practical technology and transformation strategies that streamline operations and improve the bottom line.
MAVORA Expertise
Expertise built around your organisation.
From Advice to Implementation
From recommendation to reality.
Brand & Creative
Brand agencies, designers and creative specialists.
POS & Retail Technology
Point-of-sale, e-commerce and retail technology providers.
Print & Production
Print, packaging and production specialists.
Shopfit & Property
Shopfitters, contractors and property specialists.
Operational Supplies
Operational sundries, retail supplies and packaging.
Communications
Communications, PR and digital specialists.
Insights
Thinking for Hospitality.
Hospitality profitability: where profit disappears
Our Approach
How we would approach your challenge.
Discover
Understand the organisation, objectives and challenges.
Diagnose
Use data, insight, research and experience to identify root causes and opportunities.
Design
Develop practical strategies and solutions.
Deliver
Support implementation and coordinate specialist expertise where required.
Develop
Build internal skills, leadership and organisational capability.
Grow
Measure impact and identify future opportunities.
Start a Conversation
What is the biggest challenge facing your organisation?
You don't need to know which MAVORA service you need. Start by telling us what you're trying to solve.